2. D. If a faucet drips once per second and is not repaired, it will waste nearly 260 gallons in a month and more than 3,100 gallons in a year. The OUCC's "Reduce Your Water Bill" brochure offers advice on testing for leaks and additional helpful tips.
3. E. All of the above. Changing your password frequently and using ones that are not easily guessed (like your phone number, birth date or "1234") is very important. The OpenLines Telephone Fraud, Slamming/Cramming and Modem Hijacking fact sheets offer many helpful tips for protecting yourself.
4. You should stay at least 15 feet away from downed power lines and always assume that every power line is live! The OUCC urges all consumers to review the "Energy Safety Tips" brochure on our Website, which offers 60 important tips.
5. E. By planting trees on the south and west sides of your home, you can shade your home from sunlight during the hottest parts of the day during the summer. Because these trees lose their leaves in the fall, winter sunlight will reach the building and help keep it warm. Also, planting evergreen trees to the north of a building will help protect it from wind year-round. For more energy efficiency tips, please see the OUCC's "Reduce Your Winter Energy Bills" and "Reduce Your Summer Electric Bill" brochures.
6. B. The U.S. Department of Energy (DOE) recommends insulation ratings between R-18 and R-22 for walls and between R-38 and R-49 for ceilings in Indiana homes. The OUCC Website offers a link to the DOE's Insulation Fact Sheet, which will allow you to look up recommended ratings for your community.
Direct load control (DLC) programs which can save consumers money on summer electric bills while helping the utility control its power load on peak demand days. Which Indiana electric utilities offer them?
8. E. Small investor-owned sewer utilities may withdraw from IURC oversight. Regional sewer districts and municipal sewer utilities are exempt from IURC jurisdiction and regulated at the local government level.
9. In most cases, regulated electric and natural gas utilities must provide the customer with written notice 14 days before the disconnection date (water, sewer and landline telephone providers must provide at least 7 days notice). However, utilities may disconnect without notice under certain circumstances (including a life-threatening situation or if service is being used in a fraudulent manner). The OUCC's "Utility Service Disconnection" brochure offers important information on consumer rights and responsibilities.
12. C. The state insulation deduction is available for up to $1000 for qualifying consumers. Federal tax credits are also available in certain cases. The OUCC Website offers links to more specific information on both state and federal energy efficiency tax incentives.
14. True. The OUCC offers free presentations to groups of 20 or more on topics including energy conservation, reducing utility bills, preventing telephone fraud, and more. To schedule a speaker, please call us toll-free at 1-888-441-2494.