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Indiana State Library

Library > Services for Libraries > e-Reference e-Reference

 e-Reference Indiana Share (Interlibrary Loan)  ILL for State Institutions

State Library e-Reference

The State Library offers free general reference services to staff of Indiana libraries through e-Reference. Librarians may submit a reference question through the online reference form or engage in a live chat with a reference librarian. Using e-Reference is the best way to receive accurate and timely responses. If you are not able to submit a reference request online, you may also contact the State Library's Reference Hotline at 866-683-0008.

If your question pertains to materials within the State Library's collections you may contact each department directly. Phone numbers for assistance are:

Genealogy Division  317-232-3689
Questions about family history research, census records, county records, and more.

Indiana Division  317-232-3670
Questions about Indiana people, state government, organizations, businesses, places, and events, including newspapers.

Loan Desk  317-232-3675
Questions about your borrower's account, hours and directions.

Manuscript Section, Indiana Division   317-232-3671
Questions about personal papers and manuscripts, as well as photographs.

Reference & Government Services Division  317-232-3678
Questions about federal documents, American history, library science, as well as questions not answered by the Genealogy or Indiana Divisions.

Special Services Division  317-232-3684 or 800-622-4970 (within Indiana)
Questions about services for the blind and physically handicapped, including requests for materials or equipment.

State Data Center  317-232-3733
Questions involving statistical information (demographics, economics, etc.) about Indiana or the nation as a whole, including census tract numbers.