Indiana Utility Regulatory Commission
302 West Washington Street, Room 306
Indianapolis Indiana 46204
October 16, 2002
Today, in Cause No. 41657, the Indiana Utility Regulatory Commission approved a forward- looking process, which establishes quality assurances to competitors who use Ameritech’s networks to provide phone service.
The goal is to be sure the company provides competitors with the same quality of service that it gives itself.
· The remedy plan sets the specific requirements that Ameritech Indiana will use to measure the quality of service it provides competitors.
· It establishes a reporting method to provide the IURC with the information, and to handle disputes between the competitors and Ameritech Indiana.
· A provision of the plan requires Ameritech to meet at least every six months with representatives from competitive carriers and the IURC staff to determine if the performance standards need to be modified.
· It includes a plan to compensate competitors, and the state, should Ameritech not meet its service quality obligations.
· It sets standards to assure the accuracy and integrity of Ameritech’s performance results, payment amounts and data as well as minimum requirements for future audits.
· The Indiana Performance Assurance and Remedy Plan can be terminated only at the discretion of the IURC.
Before any Regional Operating Bell Company (RBOC) is allowed to provide long distance it must prove that it meets the requirements established by the Telecommunications Act of 1996. Under that act, incumbent carriers are required to provide resale, unbundled network elements and interconnection services to competitors in a nondiscriminatory manner.
Although the remedy plan is not a requirement of the 14 point check list that Ameritech must meet to be allowed into long distance, the Federal Communications Commission (FCC) has not allowed a company to compete in the long distance market without one.