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Contact information for common requests and frequently accessed areas of the Indiana State Police are listed below. General inquiry information is listed near the bottom of the page.
The Indiana State Police Department is committed to maintaining the integrity of its employees and accountability to the public. Each year the department receives hundreds of letters, telephone calls, faxes, e-mails and personal visits from citizens who wish to commend the actions of many officers and civilian employees. There are, however, occasions when a citizen contacts the department for the purpose of registering a complaint concerning the conduct of an employee. The policy of the Indiana State Police Department is to accept and resolve citizen complaints in a manner which will demonstrate the department’s commitment to professionalism.
If you believe a member of the Indiana State Police has conducted themselves in an unprofessional manner, and you wish to register a complaint with the Department, please visit our "Citizen Complaint Procedure" page for more information on the complaint procedure.
In accordance with Indiana Code (IC) 5-14-3, the Indiana State Police provides the public with access to its public records upon request. While some records, such as investigatory information, are excepted from disclosure under IC 5-14-3-4, all requests are reviewed and acted upon in a timely manner. To request a copy of an ISP public records, please identify the requested information with reasonable specificity in an email to PublicRecords@isp.IN.gov.
If you have a question about the Indiana Firearms Licensing process, or about the laws of Indiana regarding a permit to carry a firearm, please check out the Firearms Licensing section of our website at http://www.in.gov/isp/firearms.htm for specific information about the handgun carry permit process and laws of Indiana. If you cannot find the answer on our site, or in the IN.gov FAQs, please feel free to contact us using one of the methods below.
The best way to check the status of your application is online at https://firearms.ariesportal.com/!
If there are no mistakes on your application and you have no criminal history, your license should be issued within 60 days from the time your local authority submitted your application to ISP.
Please do not submit an inquiry about a pending application unless your application has well exceeded the anticipated timeline.
To submit a Firearms License inquiry, including questions not related to a pending application, via email, click here.
Firearms License Unit
Information Technology section
Criminal Justice Data Division
Indiana State Police
Indiana Government Center North
100 N. Senate Avenue, Suite N302
Indianapolis IN 46204
For Public Records requests, Firearms queries, or Commercial Vehicles issues, please see the appropriate section elsewhere on this page.
General inquiries (NOT Public Records, Firearms, or Commercial Vehicles) may be sent to the Indiana State Police at ISP@isp.in.gov
(317) 232-8248 (24 hour service)
Commercial vehicle enforcement questions may be submitted via email to: CVEDInfoandHelpline@isp.in.gov
Commercial Vehicle Enforcement Division
7811 Milhouse Road, Suite S
Indianapolis, IN 46241