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Choosing a Home Health Agency
We hope that these consumer report summaries assist the public in making informed choices when considering which home health agency to select. We caution that no one tool or document can adequately assess the appropriateness of a home health agency. The information provided in the Home Health Agency Consumer Reports cannot substitute for a personal contact and thorough review of the agency when choosing the services an agency has to offer for yourself or a loved one. Consumers should always contact the administrators or staff for each agency they are considering and spend time talking with clients, families, administrators, and staff members. To get more information and tips on choosing a home health agency, click on this link Resource List for Home Health Agency Consumers.
The Indiana State Department of Health is providing Consumer Reports for all licensed home health agencies within the State of Indiana. Because survey results are technical in nature, they are sometimes difficult for consumers to interpret. In an effort to make survey results more available and understandable, a summary was created for presenting key survey results, called the "Home Health Agency Consumer Report." This system was developed by the Indiana State Department of Health.
Click the link below to go to Consumer Reports
The information and procedures set forth in this web site are subject to constant change and therefore should serve only as a foundation for further investigation and study of the matters covered by the web site. Further, all information and procedures contained herein should be very carefully reviewed and should serve only as a guide for use in specific situations.
It is important to note that the reports are updated every two weeks and the data presented is aged approximately two weeks before being published. The aging of the data is required to insure that confidential survey information is not made public before it is legally allowed. Therefore, the data contained in the reports is approximately one month old.
In addition to being aware of the dates and the age of the data, it is important to understand that the majority of the data for every agency is manually entered into a database which leaves the potential for human error. If an error was made by the Indiana State Department of Health (ISDH), it will be corrected in the database and the web page as soon as practicable. The agencies and the public are encouraged to notify the ISDH of any discrepancies found in the data presented in order to improve our overall data quality. However, before contacting ISDH, please consider the age and date of the data. Comments and corrections can be e-mailed to ISDH at Providers@isdh.state.in.us.
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