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Quality Management

Welcome to the Division’s Quality Management page where you will find a repository of resources, training material, and program information including quality improvement (QI) activities and information on stakeholder engagement.

If you are a subrecipient provider and are interested in getting involved in the statewide QM Program, we will have opportunities listed here soon!

If you are a person living with HIV and are interested in getting involved in the statewide QM Program, we will have opportunities listed here soon!

Framework for Quality Management

Indiana State Department of Health (ISDH) uses the RWHAP framework for QM seen to the right as the basis for its overall Division-wide QM framework.  The Infrastructure for the QM program is rooted in the Division Clinical Quality Management Plan and the Indiana HIV, STD, and Viral Hepatitis Quality Management Committee described below. The Performance measurement and Quality Improvement aspects of the program are still in development and more will be announced about them by the end of 2019.

Division Clinical Quality Management Plan

The ISDH Division of HIV, STD, and Viral Hepatitis (Division) uses a Division-wide approach to QM. The Division Clinical Quality Management Plan (CQM Plan) provides a statewide framework for QM activities in Indiana. The CQM Plan includes detailed information on the roles and responsibilities of all stakeholders in the overall statewide QM Program. In addition, the CQM Plan includes the breakdown of quality performance measures by Division Program and provides the background on ISDH’s overall approach to QI. 

Indiana HIV, STD, and Viral Hepatitis Quality Management Committee

Indiana’s HIV/STD and Viral Hepatitis QM Committee (QM Committee) is a subcommittee of the Indiana HIV/STD Advisory Council (Advisory Council). Membership on the QM Committee is drawn from providers and consumers that represent all funded programs of the Division.  Committee members represent diversity in geography, gender and race.   As a subcommittee of the broader Advisory Council, the work of the QM Committee is overseen by the Advisory Council in which all Division subrecipients of funding are required to participate.

ISDH Internal QM Team

The clinical quality management staff of ISDH has compiled a set of resources for subrecipients that are creating and maintaining their quality management programs.  Each subrecipient received a binder of clinical quality management resources.  Those resources can be found electronically here:

Division Clinical Quality Management Contact Information

Have questions about QM or QI as it relates to the work of the Division? Write us at:  HIVQuality@isdh.in.gov.