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Indiana State Department of Health

ISDH Home > Health Care Quality & Regulatory > Health Care Facility Information Center > Informal Dispute Resolution Information Center Informal Dispute Resolution Information Center

Division of Long Term Care

Program Overview

Comprehensive Care Facility (Nursing Home) Informal Dispute Resolution

The Indiana State Department of Health (ISDH) serves as the state licensing and federal certification survey agency for health care facilities.  Upon completion of a survey of a nursing home, the ISDH issues a survey report detailing survey findings. Pursuant to federal regulations, a health care facility is offered the opportunity for an informal dispute resolution (IDR) to refute the findings of a survey conducted by the ISDH. 

Pursuant to the Patient Protection and Affordable Care Act (2010), a nursing home may request an independent informal dispute resolution (IIDR) if the Centers for Medicare and Medicaid Services (CMS) imposes a civil money penalty against the facility and the civil money penalty amounts are subject to being collected and placed in an escrow account. 

Contact the Program

Indiana State Department of Health
Division of Long Term Care
2 North Meridian Street, 4B
Indianapolis, IN 46204
(317) 233-7442 (Long Term Care Receptionist)
(317) 233-1325 (ISDH Main Switchboard)
Map

Program Manager
Susie Scott
suscott@isdh.in.gov
(317) 233-7651 
(317) 233-7322 [Fax]

Independent Informal Dispute Resolution Entity

Instructions for Requesting Independent Informal Dispute Resolution

Laws and Regulations

State Laws and Rules

Federal Laws and Regulations

Patient Protection and Affordable Care Act (2010) Section 6111
Code of Federal Regulations (CFR)

Federal Register

Links

Federal Government

Centers for Medicare and Medicaid Services (CMS)

Program Policies and Advisories

State Policies and Advisories

Indiana Health Care Facility Licensing Advisory Letters

Federal Policies and Guidance

Centers for Medicare and Medicaid Services (CMS)

  • CMS S&C 12-08-NH  Federal Requirements for Independent Informal Dispute Resolution Process for Nursing Homes  [December 2, 2011]