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Welcome to the home page for the Indiana State Department of Health (ISDH) Division of Long Term Care. The Division of Long Term Care is responsible for state licensing and federal certification programs for long term care facilities. The ISDH has created individual program home pages for the programs. Links to the program pages are below.
Indiana State Department of Health
Division of Long Term Care
2 North Meridian Street, 4B
Indianapolis, IN 46204
(317) 233-7442 (Long Term Care Receptionist)
(317) 233-1325 (ISDH Main Switchboard)
(317) 233-9691 [Administrative Assistant]
(317) 233-7322 [Fax]
Any individual may submit a complaint to the ISDH about care provided at any licensed or certified Indiana health care facility or entity. The ISDH investigates all complaints. The above link is to a page that provides information about the complaint process and how to report a complaint. A Complaint report form is provided for individuals to assist in the reporting of care issues.
State or federal regulations require health facilities or entities to report certain types of “incidents” to the ISDH. The above link is to a page that provides information about the incident reporting process and how a health care facility or entity reports incidents.
Federal law requires “covered individuals” to report a reasonable suspicion of a crime against a long term care resident to the ISDH and a local law enforcement entity. Covered individuals include an owner, operator, employee, manager, agent, or contractor of the facility. The included facilities include a nursing home, hospice, or intermediate care facility for individuals with intellectual disabilities (ICF-IID). The above link is to a page that provides information for long term care providers about the crime reporting requirements and how to report a reasonable suspicion of a crime against a resident. A Reporting a crime form is provided for individuals to report suspected crimes to the ISDH.
The Survey Report System will be utilized as part of the state licensing and federal certification of health care facilities. The Survey Report System will enable facilities to view/print survey reports and survey related documents online. The Survey Report System will also allow facilities to complete the survey Plan of Correction (POC) online via an internet-based system. The Survey Report System allows the facility to upload supporting documents as part of the Plan of Correction.