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Indiana State Department of Health

ISDH Home > Long Term Care > Comprehensive Care Facility (Nursing Homes) Licensing and Certification Program Comprehensive Care Facility (Nursing Homes) Licensing and Certification Program

Program Overview

The Comprehensive Care Facility Licensing and Certification Program enforces the rules and regulations for long term care facilities. The Program staff conducts health and life safety code surveys and investigates complaints in order to assess the compliance of the facilities with the rules and regulations.

Announcements / Current News

 

Contact the Program

Indiana State Department of Health
Division of Long Term Care
2 North Meridian Street, 4B
Indianapolis, IN 46204
(317) 233-7442 (Long Term Care Receptionist)
(317) 233-1325 (ISDH Main Switchboard)
Map

Division Director
Kim Rhoades
krhoades@isdh.in.gov
(317) 233-7289
(317) 233-9691 [Administrative Assistant]
(317) 233-7322 [Fax]

Program Director, LTC Licensing and Enforcement Program
Miriam Buffington
mbuffington@isdh.in.gov
(317) 233-7613
(317) 234-3069 [Administrative Assistant]
(317) 233-7322 [Fax]

Report a Complaint, Incident or Crime to the ISDH

Report a complaint regarding a health care facility

Any individual may submit a complaint to the ISDH about care provided at any licensed or certified Indiana health care facility or entity.  The ISDH investigates all complaints.  The above link is to a page that provides information about the complaint process and how to report a complaint.  A Complaint report form is provided for individuals to assist in the reporting of care issues.

Report an incident regarding a health care facility

State or federal regulations require health facilities or entities to report certain types of “incidents” to the ISDH.  The above link is to a page that provides information about the incident reporting process and how a health care facility or entity reports incidents.  An Incident report form is provided for health care facilities to report incidents to the ISDH.

Report a reasonable suspicion of a crime against a long term care resident

Federal law requires “covered individuals” to report a reasonable suspicion of a crime against a long term care resident to the ISDH and a local law enforcement entity.  Covered individuals include an owner, operator, employee, manager, agent, or contractor of the facility.  The included facilities include a nursing home, hospice, or intermediate care facility for individuals with intellectual disabilities (ICF-IID).  The above link is to a page that provides information for long term care providers about the crime reporting requirements and how to report a reasonable suspicion of a crime against a resident.  A Reporting a crime form  is provided for individuals to report suspected crimes to the ISDH. 

Consumer Information

Advanced Directives

Advance Directives Resource Center

Out of Hospital Do Not Resuscitate Declaration and Order

Choosing a Health Care Facility

Choosing a Nursing Home

CMS Guide to Choosing a Nursing Home

CMS Nursing Home Checklist

Patient and Resident Rights

Your Medicare Rights and Responsibilities

Nursing Home Resident Rights

Universal Precautions and Patients' Rights

Consumer Reports

CMS Nursing Home Compare

ISDH Heath Care Facility Consumer Reports

Directories

Directory of Comprehensive Nursing Facilities

Employment Opportunities

Learn more about Employment Opportunities with the Indiana State Department of Health

Forms

Administrator or Director of Nursing Change Form

Application for Approval of the 105 Hour Nurse Aide Training Program

Application for Approval of the Dining Assistant Program

Application for Approval of the Qualified Medication Aide Course

Application for Construction Permit for Long Term Care Facilities

Application for Conversion from State Licensed Only to Medicare/Medicaid Participation

Application for Conversion Medicaid Facility Converting into Medicare and/or Medicaid Facility

Application for License to Operate a Health Facility

Application for New Facility Residential Care Facility

Application for Renewal of Health Facility License

Bed Change Request

Bed Inventory

Centers of Medicare and Medicaid Services Forms

Change of Ownership Medicaid Facility

Change of Ownership Medicare or Medicare/Medicaid Facility

Change of Ownership Residential Facility

Employee Records

Federal Forms Home Page

Life Safety Code Waiver Request

New Medicare or Medicare/Medicaid Facility

Notice of Transfer and Discharge

Notice of Transfer and Discharge (Spanish)

Notice of Transfer and Discharge Request for Hearing

Nurse Aide Registry CNA Renewal

Provider Survey Questionnaire

QMA Record of Annual In-service Training

Tuberculosis Waiver Request

Laws and Regulations

Federal Laws and Regulations

42 CFR 483 (Long Term Care Facilities)

Code of Federal Regulations (CFR) Homepage

State Operations Manual  Appendix P (Survey Protocols)

State Operations Manual  Appendix PP (Guidance to Surveyors)

State Operations Manual  Appendix Q (Guidelines for Determining Immediate Jeopardy) 

State Laws and Rules

Indiana Code 16-28; Licensure of Health Facilities

410 IAC 7-24; Retail Food Establishment Sanitation Requirements

410 IAC 16.2; Licensure of Health Facilities Rules

412 IAC 1; Emergency Relocation of Residents

412 IAC 2; Qualified Medication Aides

Indiana Law and Rules Homepage

Indiana Register

Limited Criminal History Search

Links

Long Term Care Consumer Organizations

Indiana Association of Area Agencies on Aging
4755 Kingsway Drive
Indianapolis, Indiana 46205
(317) 254-5465
http://www.iaaaa.org/

United Senior Action
P.O. Box 2922
Indianapolis, IN 46206
(317) 634-0872
http://www.usaindiana.org/

Alzheimer's Association Greater Indiana
50 East 91st Street, Suite 100
Indianapolis, IN 46240
(800) 272-3900
http://www.alz.org/indiana/

National Citizens Coalition for Nursing Home Reform
1424 16th Street NW, Suite 202
Washington, D.C. 20036
(202) 332-2275
http://www.nccnhr.org/

AARP Indiana State Office
One North Capitol Avenue, Suite 1275
Indianapolis, Indiana 46204
(866) 448-3618
http://www.aarp.org/in

Long Term Care Provider Associations

Hoosier Owners and Providers for the Elderly (HOPE)

Indiana Health Care Association (IHCA)

Indiana Assisted Living Association

Indiana Hospice and Palliative Care Association (IHPCA)

Leading Age Indiana

Ombudman and Resident Protection Agencies

Long Term Care Ombudsman
P.O. Box 7083
Indiana Government Center South
Indianapolis, Indiana 46207-7083
(317) 232-7134
(800) 622-4484
http://www.in.gov/fssa/da/3474.htm

Indiana Protection and Advocacy Services
4701 North Keystone Avenue, Suite 222
Indianapolis, Indiana 46205
(317) 722-5555
(800) 622-4845
http://www.state.in.us/ipas

Professional Organizations

American Health Information Management Association

Association of Professionals in Infection Control and Epidemiology

Indiana Chapter of  the American Physical Therapy Association

Indiana Medical Directors Association

Indiana Speech Language Hearing Association

Indiana State Medical Association

Indiana State Nurses Association

National Patient Safety Foundation

Quality Improvement Organizations

Health Care Excel (HCE)

The Centers for Medicare & Medicaid Services (CMS) contracts with one Quality Improvement Organization in each state, as well as the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.  Health Care Excel is the Medicare Quality Improvement Organization (QIO) for Indiana.  Quality Improvement Organizations are staffed by health care professionals who are trained to review medical care and assist beneficiaries with quality of care concerns and implement clinical processes to improve care. 

State Government

Attorney General
402 West Washington Street, 5th Floor
Indiana Government Center South
Indianapolis, Indiana 46204
(317) 232-6201
http://www.state.in.us/attorneygeneral

Secretary of State
200 West Washington Street, Rm. 201
State House
Indianapolis, Indiana 46204
(317) 232-6532
http://www.state.in.us/sos

Indiana Family and Social Services Administration

Division of Aging (FSSA)
Division of Mental Health and Addiction (FSSA)
Office of Medicaid Policy and Planning (FSSA)

Indiana Long Term Care Partnership Program

Indiana Professional Licensing Agency

Indiana Public Access Counselor

Community Benefit Planning

Federal Government

Advancing Excellence in America’s Nursing Homes

Agency for Healthcare Research and Quality (AHRQ)

Americans with Disabilities Act (ADA)

Centers for Disease Control and Prevention (CDC)

Centers for Medicare and Medicaid Services (CMS)

National Government Services

Office of Civil Rights

Newsletters

Newsletters and Subscription Home Page

Program Information and Policies

Administrators Reference Guide

Alzheimers Information

Centers for Medicare and Medicaid Services

Centers for Medicare and Medicaid Services Survey and Certification Letters

Construction Plan Review for Health Facilities

Construction Plan Review for Long Term Care Facilities

Dining Assistant Training Manual

ISDH Program Guidance Letter LTC-2005-01
Alzheimer and Dementia training requirements for comprehensive and residential facilities. 

MDS Information

Roundtable Questions and Answers

Universal Precautions and Patients' Rights

Reports

All Comprehensive Care (Nursing Home) Facilities Report Card Scores

Report Card Scores

County Statistical Profile and Bed Needs Assessment

Comprehensive Care (Nursing Home) Bed Count

Waivers

Admission of Children to Adult Long Term Care Facilities
Admission of Patients with Tuberculosis to Long Term Care Facilities
Room Size and Number of Residents per Room Waiver