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Indiana State Department of Health

ISDH Home > Health Care Quality & Regulatory > Acute Care/Hospitals > Hospice Agency Licensing and Certification Program Hospice Agency Licensing and Certification Program

Program Overview

Welcome to the home page for the Hospice Agency Licensure and Certification Program. The Indiana State Department of Health licenses agencies that provide a specialized from of interdisciplinary health care that is designed to alleviate the physical, emotional, social, and spiritual discomforts of an individual who is experiencing the last phase of a terminal illness or disease.  The agencies provide:

  • physician services;
  • nursing services;
  • medical social services;
  • counseling services;
  • physical therapy;
  • occupational therapy;
  • speech therapy;
  • home health aide;
  • homemaker;
  • medical supplies;
  • short term inpatient services

at the patient's residence or inpatient care unit. The Indiana State Department of Health inspects hospice agencies for quality of care to citizens of Indiana and to ensure compliance with state laws.  The Indiana State Department of Health also monitors agencies, on behalf of the Centers for Medicare and Medicaid Services, for quality of care for all citizens in need of these services and to ensure compliance with federal regulations.

Contact the Program

Indiana State Department of Health
Division of Acute Care
2 North Meridian Street, 4A
Indianapolis, IN 46204
(317) 233-7474 (Acute Care Receptionist)
(317) 233-1325 (ISDH Main Switchboard)
Map

Program Manager
Kelly Hemmelgarn
khemmelgarn@isdh.in.gov
(317) 233-7541
(317) 233-7472  [Administrative Assistant]

Report a Complaint, Incident or Crime to the ISDH

Report a complaint regarding a health care facility

Any individual may submit a complaint to the ISDH about care provided at any licensed or certified Indiana health care facility or entity.  The ISDH investigates all complaints.  The above link is to a page that provides information about the complaint process and how to report a complaint.  A Complaint report form is provided for individuals to assist in the reporting of care issues.

Report an incident regarding a health care facility

State or federal regulations require health facilities or entities to report certain types of “incidents” to the ISDH.  The above link is to a page that provides information about the incident reporting process and how a health care facility or entity reports incidents.  An Incident report form is provided for health care facilities to report incidents to the ISDH.

Report a reasonable suspicion of a crime against a long term care resident

Federal law requires “covered individuals” to report a reasonable suspicion of a crime against a long term care resident to the ISDH and a local law enforcement entity.  Covered individuals include an owner, operator, employee, manager, agent, or contractor of the facility.  The included facilities include a nursing home, hospice, or intermediate care facility for individuals with intellectual disabilities (ICF-IID).  The above link is to a page that provides information for long term care providers about the crime reporting requirements and how to report a reasonable suspicion of a crime against a resident.  A Reporting a crime form  is provided for individuals to report suspected crimes to the ISDH. 

Consumer Information

Centers for Medicare and Medicaid Services

Your Medicare Rights and Responsibilities

Advance Directives Resource Center

Out of Hospital Do Not Resuscitate Declaration and Order

Consumer Reports

Hospice Consumer Reports

Survey Reporting System (SRS)

Directories

Directory of Hospice Agencies Located in City/County

Directory of Hospice Agencies Serving County

Employment Opportunities

Learn more about Employment Opportunities with the Indiana State Department of Health

Forms

Application for License Approval to Operate a Hospice Program

Re-Application/Approval for License Approval to Operate a Hospice

Centers of Medicare and Medicaid Services Forms

Laws and Regulations

Federal Laws and Regulations

42 CFR 418 (Hospice Care)

Appendix M  State Operations Manual

Code of Federal Regulations (CFR) Homepage

State Laws and Rules

Hospice Agency Statute

Emergency Relocation of Residents Rules

Qualified Medication Aides Rules

Indiana Law and Rules Homepage

Indiana Register

Limited Criminal History Search

Links

Professional Organizations

Indiana Association for Home and Hospice Care

Indiana Hospice and Palliative Care

Accreditation Organizations

American Osteopathic Association

Joint Commission on Accreditation of Hospital Organizations 

State Government

Indiana Public Access Counselor

Office of Medicaid Policy and Planning (FSSA)

Federal Government

National Government Services

Agency for Healthcare Research and Quality (AHRQ)

Americans with Disabilities Act (ADA)

Centers for Disease Control and Prevention (CDC)

Centers for Medicare and Medicaid Services (CMS)
 
Health Care Excel (HCE)

National Patient Safety Foundation

Office of Civil Rights

Newsletters

March 2005

March 2004

March 2003

March 2002