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Billing/Payment Processing

IN.gov Customer Service can assist with Online Transaction Payment inquiries, questions regarding IN.gov Account invoices, and process State of Indiana agency authorized refunds. Please see the Online Transaction Refund Policy for more information.

  • Accounting
    This form is for reporting an issue regarding a payment that you owe to IN.gov for online payment processing.
  • Payment Processing
    This form is for reporting an error with an online payment made through IN.gov. Please do not submit complete credit card numbers or bank routing numbers through this online form or e-mail for privacy reasons.
  • Refunds
    This form is for requesting a refund for an online payment through IN.gov. Please Note: Refunds are only available for credit card transactions. Also, please do not submit complete credit card numbers through this online form or e-mail for privacy reasons.