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Anthem will send packets of information out to all retirees each year in late October or early November. The packets contain renewal information for those already on the plan and enrollment applications for retirees who wish to join for a January 1 effective date. For more information, click here.
Anthem has an eligibility and customer service unit in Indianapolis to serve TRF members. It is available at (866) 649-2041, Monday through Friday, 8 a.m. – 6 p.m. EST.
The customer service numbers are on the back of your medical card. You’ll also receive a vision card with membership. It has information on how to find a Blue Vision Provider online.
RE Sutton and Associates also provides a Hot Line at (317) 228-3772 and email address at TRFhelpline@resutton.com to answer questions and assist you.