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Indiana Department of Insurance

IDOI > Consumers > Indiana Navigators Indiana Navigators

Indiana Navigators are individuals certified to help Hoosier insurance consumers complete applications for health insurance coverage under the federally-facilitated Marketplace (Healthcare.gov) or state-based insurance affordability programs (such as Medicaid, the Children's Health Insurance Program ("CHIP"), or the Healthy Indiana Plan ("HIP"), located at www.dfrbenefits.in.gov). Individuals meeting the definition of "navigator" under Indiana Code 27-19-2-12 must be certified with the Indiana Department of Insurance ("IDOI"). Indiana Navigators may be associated with an Application Organization ("AO") registered with the IDOI, but do not have to be in order to be an Indiana Navigator.

Application Organizations are organizations that have employees and/or volunteers helping Hoosier insurance consumers complete applications for health coverage under the federally-facilitated Marketplace (Healthcare.gov) or state-based insurance affordability programs (such as Medicaid, CHIP, or HIP). An organization meeting the definition of "application organization" under Indiana Code 27-19-2-3 must be registered as an AO with the Indiana Department of Insurance.

IDOI Navigator Contact – Navigator@idoi.in.gov

Indiana Navigator Certification

Application Organization Registration

Precertification Training and Continuing Education

Verify Certifications

Additional Resources