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Indiana Navigators are individuals certified to help consumers complete insurance affordability program applications for health coverage under Medicaid and the federally-facilitated Marketplace (the “Marketplace”). Federal Marketplace health plans and programs include Qualified Health Plans (QHPs), Premium Tax Credits (PTCs), and Cost-sharing Reductions (CSRs). If an individual meets the definition of a Navigator under Indiana Code 27-19-2-12, the individual must initiate the certification process with the State of Indiana. These individual Indiana Navigators may be associated with an Application Organization (AO), but do not have to be in order to be an Indiana Navigator.
Application Organizations are organizations that have employees and/or volunteers helping consumers complete applications for Medicaid, Marketplace-based health plans and affordability programs, and state-based health coverage programs defined under Indiana Code 27-19-2-3.
IDOI Navigator Contact – Navigator@idoi.in.gov