- Skip Navigation

Note: This message is displayed if (1) your browser is not standards-compliant or (2) you have you disabled CSS. Read our Policies for more information.

Indiana Department of Insurance

IDOI > Consumers > Indiana Navigators Indiana Navigators

Find an Indiana Navigator or AO in Your County
Frequently Asked Questions (last updated June 18, 2014)

IDOI Navigator Contact –


  • July 17, 2014 - Updated the Service Request Form in the two "Reporting Requirements" links/subsections below (current page)
  • June 18, 2014 - Updates to Precertification Training Criteria and Resources section of website, including the following:
    1. Release of Version 2.0 of Indiana Navigator Training Resource Manual (see "Revision History" in back of Manual for specific updates to Manual)
    2. Release of four updated Indiana Navigator Training Resource Modules (Modules follow the four chapters of the Manual)
    3. Release of Version 2.0 of the Indiana Navigator Subject Matter Content Outline (Outline follows the layout of the Manual)
    4. Release of updated Indiana Navigator Certification Exam Score Report (Score Report outlines topics tested on the Indiana Navigator Certification Exam and number of questions devoted to each topic area. *NOTE: the Certification Exam has also been updated to reflect changes to the laws and regulations that may affect Indiana Navigators.  Such changes have also been noted in the Manual.*)
  • June 18, 2014 - Updates to Frequently Asked Questions (see above, current page)
  • June 5, 2014 - Updates to the two "Initial Application Process" links/subsections below (current page) clarifying that Indiana Navigator and Application Organization initial online application submissions that are still pending/incomplete after 90 days from the submission date will be withdrawn.

Indiana Navigator Certification

Application Organization Registration

Precertification Training and Continuing Education

Verify Certifications

Additional Resources