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DOR > En Español  > Señora Hinojosa Habla De Impuestos > Lo que necesita usted antes de visitar la oficina > What you need before coming to visit What you need before coming to visit

June 8, 2010

The Indiana Department of Revenue knows that a tax issue can be scary. But many state tax issues and questions can be dealt with smoothly and conveniently, either by telephone, e-mail or via the Department’s Web site. For example, you can check the status of your state tax refund, pay your bill, or change your mailing address online 24 hours a day.
But if you do need to visit an Indiana Department of Revenue office in person, you can prepare by following the tips below so that your visit is as easy and fast as possible:

  • Bring a current government-issued photo ID, such as your driver’s license, state ID or passport.
  • If you’re dealing with a payment discrepancy, bring a copy (front and back) of the cancelled check in question. This way the Department of Revenue will be able to determine to which account that payment was applied.
  • Bring all correspondence and other paperwork associated with your issue, including any bill you may have received, copy of the tax return(s) in question, missing W-2 forms, etc.
  • Have your Social Security number or Individual Taxpayer Identification Number with you. If you’re representing a business, make sure to bring the business’s Taxpayer Identification and location number.
  • Be prepared to leave your contact phone number and current address, in case the Department of Revenue needs to follow up.

If you’re just not sure what to do, call before making the trip. The Department of Revenue will answer any questions you may have before you make a visit.
You can speak with a bilingual representative from the Indiana Department of Revenue by calling (317) 232-2240 (press 2 for Spanish) from 8 a.m. to 4:30 p.m., Monday through Friday. You can also visit the Department’s Spanish Web site at www.impuestos.in.gov/ or you can submit questions via e-mail to jevans@dor.in.gov


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