Chapter 3 - Hotline

Table of Contents
Chapter 3 - Hotline 

• 3.1   Receiving Calls
• 3.2   Creating a CA/N Intake Report
• 3.3   Service Request Intake Reports
• 3.4   Initial Evaluation of CA/N Intake Reports
• 3.5   Supervisory Review of CA/N Reports
• 3.6   Recommending CA/N Reports for Screen-Out
• 3.8   Statutory Definition of CA/N
• 3.10 Institutional CA/N Intake Reports

Tools:

• Intake Guidance Tool
• Tool 3.A Intake Overview Flowchart
• 3.B Tool - Sexual Offense Child Abuse and/or Neglect (CA/N) Matrix
• 3.C Tool - Types of Domestic Violence
• Indiana Department of Child Services Screening and Response Time Assessment (SDM Tool)

Forms: 

• Preliminary Report of Alleged Child Abuse or Neglect (310) (SF 114)
• Service Request Intake Report - available in MaGIK