IN.gov - Skip Navigation

Note: This message is displayed if (1) your browser is not standards-compliant or (2) you have you disabled CSS. Read our Policies for more information.

Office of the Indiana Attorney General

Welcome

Welcome to IndianaConsumer.com, the state's one-stop resource for consumer information and education brought to you by the Indiana Attorney General's Consumer Protection Division.

Here you can find the answers to questions on the minds of many Hoosier consumers just like you. Information on current topics such as identity theft, schemes and scams in the marketplace, rising fuel prices, prescription medication and recalled products is just a click away.

Frequently Asked Questions - Anthem Data Breach

The Identity Theft Unit of the Attorney General’s Consumer Protection Division offers answers to frequently asked questions about the Anthem Inc. data breach:

Q. What should Anthem consumers or employees whose personal data might have been breached do to deter identity theft or fraud?

A. Affected Hoosiers are encouraged to visit the AG’s Office’s web site, www.IndianaConsumer.com and scroll down to “Identity Theft and Security Breaches” in order to sign up for a free credit freeze with each of the three credit bureaus, Equifax, Experian and TransUnion.  Registering for a credit freeze will prevent a fraudster from taking out a line of credit in your name without your permission; and you can easily lift the credit freeze at any time if you do wish to apply for new credit or a loan.  The credit freeze will allow you to continue to use your existing credit cards as normal in the meantime. The free credit freeze sign-up page is also directly accessible at this link:  http://www.in.gov/attorneygeneral/2891.htm

Q. In addition to the credit freeze on the AG’s Office web site, are there other steps consumers should take to protect themselves against identity theft as a result of this data breach?

A. Whether or not consumers are victims of identity theft, we urge all Indiana consumers to take advantage of the credit freeze offered as a free service by the Attorney General’s Office to help protect their credit and identity. The credit freeze and accompanying information can be found at http://www.in.gov/attorneygeneral/2853.htm along with consumer tips about preventing identity theft and fraud.

Q. What warning signs or red flags should current or former Anthem/WellPoint policyholders look for that might indicate their identities have been stolen?

A. If consumers receive a debt collection letter for an unfamiliar debt, or have a credit application rejected when they have a strong credit rating, or receive a credit or charge card that they did not apply for, there is a strong possibility that a consumer has been the victim of identity theft. If identity theft occurs, then consumers should file an ID theft complaint with the Attorney General’s Office.  A complaint form can be accessed at www.indianaconsumer.com or https://indianaattorneygeneral.secure.force.com/IDTheftComplaintForm.  Consumers who suffer identity theft also should make a police report to their local police department or sheriff’s department.

Q. Where can I get information about credit monitoring that Anthem is offering?

A: Anthem has stated it will send notice to its affected customers by U.S. mail about credit monitoring.  Visit Anthem's external link about the data breach at: http://www.anthemfacts.com/faq

 

Read More.

Latest News